1. Information We Collect
We may collect the following types of information when you use our Services:
Personal Information: Name, email address, phone number, billing details, and other information you provide when signing up for classes, memberships, or contacting us.
Usage Data: Information about your interactions with our website and Services, including IP addresses, browser type, and device information.Payment Information: Payment details for transactions made through our Services. We use third-party payment processors to handle transactions securely.
Communication Data: Records of communications, including emails, SMS, and other messages you receive from us or send to us.
2. How We Use Your Information
We use your information to:
Provide, operate, and improve our Services.
Process transactions and manage bookings.
Send important notifications, including class reminders and service updates.
Deliver promotional offers, newsletters, and marketing communications (you may opt out at any time).
Monitor usage trends and enhance user experience.
Comply with legal obligations and enforce our Terms and Conditions.
3. Messaging Consent
By providing your phone number or email, you consent to receive transactional and promotional communications from Riding Beat Kendall, including:
Appointment confirmations and reminders.
Special promotions and updates about our Services.
Customer service messages regarding your account or inquiries.
Opt-Out Options: You may unsubscribe from promotional emails by clicking the "unsubscribe" link in the email.
To opt out of SMS communications, follow the opt-out instructions provided in the message.
Note that opting out of promotional messages does not affect transactional communications related to your account or bookings.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share information in the following cases:
With Service Providers: Third-party partners that assist with payment processing, analytics, marketing, and other business operations.
For Legal Reasons: If required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
5. Data Security
We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights and Choices
Access, update, or delete your personal information.
Opt out of marketing communications.
Request details about how we use your data.
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.
Continued use of our Services constitutes acceptance of the updated policy.